We at expertstitch know how important it is to receive your purchased products in the finest condition and also at your expected time, so we use a large network of couriers to deliver your products to you in the quickest time possible.
For all the purchases at expertstitch (within India), we try to deliver the product at your door step.
Title and risk of loss for all products ordered by you shall pass on to you upon expertstitch's shipment to the shipping carrier.
|Items||Price per order|
|Accessories such as pocket squares and cuff links as well as Gift certificates, measurement tapes||Rs.50/-|
|Fabrics, Shirts, Trousers and other medium and heavy weight goods||Rs.150/-|
The shipping costs are as displayed in the chart below. If further delivery methods should be available, the corresponding prices will be listed in the shopping cart.
Please note that the shipping is free for orders above Rs.5000/-.
Since our garments are put into production only after your order is received, our delivery time frames are slightly longer than off the rack products. Product delivery time will vary from product to product and cannot be guaranteed. The expected delivery time will be notified to you via email. Our indicative delivery time for custom-made garments is approximately 15-20 days. For other products such as fabrics, gift certificates, combo packs, cuff links, pocket squares etc. the delivery time is approximately 5-10 workdays.
We update our delivery schedule on regular basis on the product pages of each garment. Click here to find out when the garments ordered today will be delivered at your doorstep. After placing an order you can also track the progress of your order in "My Account" under "Order History".
(Please Note: These delivery time frames are not applicable if you select Send a Garment option for sizing, as our tailors will not be able to begin production until your garment has been received and the measurements have been confirmed by you)
Once the order has been confirmed and communicated between expertstitch and the consumer, the consumer is obligated to accept the order at the time of delivery. In case of any returns, defects etc. please refer the Cancellation & Return Policy.
Note: Expertstitch tries to deliver product on time except in situations, events or circumstances, which are beyond our control (the customer is not available, production delays, public holidays, adverse weather conditions, mistakes in the delivery information, legal procedures). If the estimated date of delivery is on a weekend, the delivery will most likely arrive on the following Monday.
We are planning to deliver worldwide in the future. But at the moment, our services are limited to India only.
Once your order has been placed, you can log into your account on expertstitch.com and track your order status.
|Awaiting Approval:||We review your customized measurements and contact you if necessary. Otherwise your order will be processed as soon as possible.|
|Best Fit Garment Awaited:||We are awaiting your sample garment to replicate the measurements for your order.|
|In Production:||Your order is in production.|
|Dispatched:||Your order has been dispatched and will reach you shortly.|
|Delivered:||Your order has been delivered.|
|Cancelled:||We have received a cancellation request within 12 hours of you placing the order and the same has been accepted.|
The delivery status will indicate following responses:
If you would like to combine your orders to save the shipping costs, please contact our customer service: email@example.com and let us know, which orders you would like to have shipped together.
If you want to place orders with different profiles, you have to order them separately and then send us an email to firstname.lastname@example.org so we can combine the orders.
If you already know that you will not be at home when the shipping company plans to deliver your parcel or if you were not at home when the shipping company tried to deliver your parcel, please directly contact the local office of the shipping company
If you cannot find its contact, please contact us