These are the most frequently asked questions about Expert Stitch.
If you cannot find what you are looking for, do not hesitate to contact our customer service team. We will respond after 1 or 2 business days.
The measurements that you submit are not the final measurements of the garment, but used as a basis to tailor a garment that perfectly fits you. The process to determine the final measurements of your garment is divided in 3 steps:
1.Verify the consistency of your measurements
2.Create your virtual body 3D representation
3.Adapt the measurements based on the cut standards (for each style and garment)
At the end of this process we obtain the final measurements for each garment and our tailors can start creating your handmade garments.
The system will ask for the measurements at the checkout cart..
You won’t have to take your measurements for your next orders. The system has already saved your measurements in your profile.
To create a profile, please follow these steps:
1.Add the products to the cart
2.Click on "Add measurements"
3.Enter your general information (height, weight, body stance)
4.Your measurements will be calculated and you can confirm them or enter them manually
5.The measurements will be saved in your account as your profile
Expert Stitch does not have any garments in stock; all our products are handmade based on the specific measurements of each customer. However, we can tailor your garment to any standard you want, while still providing the same handmade quality standard.
Additionally, we developed a revolutionary system to determine your body measurements without measuring yourself. You only need to give us 3 information: height, weight and body shape and our system will estimate your body measurements with an incredible accuracy. Give it a try!
Although we try to describe each fabric in detail including high quality pictures, some fabrics may show some color variations due to different screen settings.
At the moment the system allows for profiles per order.
If you want to customize products with different profiles you would have to select different profile for orders. If you want us to deliver different orders in the same package, to reduce the shipping costs, please contact our Customer Service Department (cs@ExpertStitch.com) to receive advice.
If you want to specify some measurement that you were not asked for or order a style that is not available on the website, please contact our customer service: (cs@ExpertStitch.com)